What Folks are Saying about Wightman Mechanical in Kelowna

At Wightman Mechanical / AR Dyck, we could go on and on about the quality of our dedicated technicians, service staff, and quality products, but our customers know us best.

To prove that delivering great service isn’t as rare as Ogopogo, here’s what our Okanagan Valley customers have been saying about Wightman Mechanical…

"We have used Wightman Mechanical for a total of 4/5 times now. The service has always been 100%. The staff are always Professional and Friendly. They are always on time. It’s very comforting knowing they know what they are doing. They even vacuum up their mess’ unlike other contractors. I would highly recommend them to all my friends and clients. Thank you Wightman!!"

— Michele, serviced by Nolan on Apr. 5th, 2018

We had a thermostat programming problem so we called Wightman's and since it was on the weekend we got the Emergency number. We called & left a message and Dwight returned our call within half an hour. He solved the problem by "walking" me through the settings of the thermostat. His reassuring manner and patience helped with this process. He is another one of your "All-Star" professionals! 

Thank you, Dwight.

P.S. Wightman's has been our "go to" for over sixty years!

— Murray & D'Arcy, serviced by Dwight on Mar. 10, 2018

Dwight was here to fix our furnace and thermostat issues and what a pleasant technician he was! I highly recommend him!

— Elizabeth , serviced by Dwight on Mar. 8th, 2018

They did a great job - very professional and never stopped working the entire time. Thank you for your continued great service!

— Dave, serviced by Bruce W & Jarrid on Jan.18th, 2018

Thank-you for the excellent service that your technician, Sheldon, provided this afternoon while troubleshooting and servicing our furnace! 

It was very much appreciated!

— Randy, serviced by Sheldon on Jan. 18th, 2018

I was extremely happy with the furnace service that Nolan provided. He is a very friendly technician and made the visit effortless as he was comfortable with being around the family! 

— Niki, serviced by Nolan on Dec. 29th, 2017

Bruce was very helpful over the phone as it was an after hours call concerning relighting the hot water tank. That is why we use this company as much as possible. 

— Bob (Maintenance One) , serviced by Bruce W on Nov. 27, 2017

Rob helped out a lot and we were very impressed. He explained what was going on and his service was excellent! 

— Al, serviced by Rob on Nov. 8th, 2017

He was at the house promptly at 8 AM and he did an excellent job on the fireplace service! He was very thorough and it's very appreciated. 

— Betty, serviced by John G on Nov. 6th, 2017

Very prompt service! He was very quick, knowledgeable, pleasant and we are extremely pleased with the service. 

— Carol, serviced by Bryan on Oct.24th, 2017

The technician was really nice and did a great wonderful job!. I have a change to watch him and he cleaned every corner of the fireplace. We are very impressed! He is a super nice young man. 

— Elsa, serviced by Sheldon on Oct. 20th, 2017

I was very pleased with Bruce's professionalism! 

— Tanya, serviced by Bruce W on Oct. 12th, 2017

A very pleasant and professional young man! 

— Vern, serviced by Jean on Oct. 12th, 2017

I was very impressed with the technician and it's great to see people that are passionate about what they do!

— Darryl , serviced by John G on July 17, 2017
"For the integral part you play in our lives"

We have been clients of Wightman Mechanical/ AR Dyck for well over 10 years and have been very happy with your service and employees. We've had the privilage of working with Rob, Danny, Dwight and Brent. 

On July 6th, we came home to no water pressure and a foot of water in our basement. It was 11 pm so we called the on-call technician and Rob answered immediately. He promptly went into action making phone calls and reassured us that he would help until he had the situation handled. Rob worked with us to put a plan into action. he suggested that we call a restoration company and the City of Kelowna to turn off the water supply to our home and helped us with the phone numbers. The next morning before 7am Rob was calling and telling us he was on his way and even brought us coffee. He worked tirelessly most of the day to determine what the problem was and restored our water pressure and replaced our sump pump that had stopped, which resulted in the foot of water. We also had an air conditioner that had failed a month ago and Rob helped us with the best solution for that as well. 

Success is a journey that is never traveled alone, so we would like to take this opportunity to acknowledge Rob and the extraordinary effort he made to help us. We simply don't know what we would have done with out him and Wightman/ A.R. Dyck! We have always found that no matter our request, all of your staff, on the phone and the technicians that visit our home, are always courteous and helpful. 

Thank you, all of you, for the integral part you play in our lives. We are grateful to all of you for your expertise, help and support. 

— Ron & Lane, serviced by All Employees & Technicians on July 9th, 2017

We had no heat and Rob D provided excellent service and explained things clearly for us. He wasn't rushed and was very patient with us. 

— Ingrid , serviced by Rob D on Mar. 10th, 2017

Brent did provided us with really good service for a toilet handle replacement! He got the job done efficiently and effectively.  

— Ed, serviced by Brent on Feb. 24th, 2017

Our outside tap broke and it was leaking so Danny came out and provided really great service. He was very professional and efficient  

— Amelia, serviced by Danny on Jan. 18th, 2017

I had really great service from John G when he came to do the furnace service and attend a FP problem. He was very professional and knowledgeable! 

— Mr. Sicoli , serviced by John G on Nov. 25th, 2016

Carol and I want to let you know the furnace is working great, just like you said it would! Bruce and Jarrid did a great job installing the furnace. The furnace and ducting looks and works excellent. We have moved on to our next major project for this year with confidence! Other contractors have seen the furnace install and have asked who installed the furnace and said they did a great job! 

Thanks so much to the three of you of understanding our concerns and exceeding them! 

— Clair & Carol , serviced by Bruce M & Jarrid on Oct. 19th, 2016
Such Prompt Service

Thanks so much for sending out Rob, he is a super nice guy & thank you Eleanor for such prompt service! 

— Karen , serviced by Rob on Aug. 17th, 2016

Rob came for the TLC visit and he was a very nice man. We really appreciate the service that was scheduled on a day that we had off! 

— Wendy , serviced by Rob on Nov. 11, 2016

Rob D did such a wonderful job for the electrical call out. He is a wonderful person; very polite and funny! We will definitely phone us back for any other jobs that need to be completed. 

— Chris, serviced by Rob D on Nov. 4th, 2016
TLC Program Sign up

John was so very helpful in letting me know all about the TLC program. I've signed up and so happy I've done so! 

— Beryl , serviced by John G on Nov. 1st,2016
A Delighted Referral

Thank you for being so amazing! She had made a referral to one of her friends, whom Rob serviced this morning and her friend was delighted! Keep up the great work! 

— Julie, serviced by Rob on Oct. 14th, 2016

Rob was so nice and did such a great job. Thank you so much for the great service! 

— Faye, serviced by Rob D on Oct. 14th, 2016
A Real Tradesman at Work

Brent did a great job, it's such a pleasure to watch a real tradesman at work! I am very pleased with his work 

— Allan, serviced by Brent on Oct. 5th, 2016

We had a pool boiler problem and Dwight was very nice and very patient. He did a great job! 

— Sandhaven, serviced by Dwight on July 29th, 2016

Danny did an excellent job! I am very happy with his work of installed basins into the new counter tops 

— Eric, serviced by Danny on July 19th, 2016
Fantastic job on the Install

The guys did a fantastic job for the Furnace, AC, and Humidifer Install. We are very happy with their work! 

— Coral & Cam , serviced by Nolan & John on July 13th, 2016

Very thrilled with the great job Rob D did for her for the AC service. He is worth his weight in gold :) 

— Doris, serviced by Rob D on May 16, 2016
So Personable

Rob came to complete the TLC AC visit and he is such a great employee and he does such a wonderful job and is so personable! 

— Ted, serviced by Rob on May 24th, 2016
Above & Beyond

Brent came for an over-time call out and he is a very good employee! He went above & beyond our expectations when he was called out to the rental property. 

— Rhonda, serviced by Brent on May 14th, 2016
Very happy

Rob and Bruce were SO great and thought they were very helpful, efficient, and professional. She is very happy with the work that was done! 

— Gaileen , serviced by Bruce & Rob on April 28th, 2016

A big thankyou to everyone at Wightmans and Dwight. You give great service and Dwight was so helpful and delightful.

— Grace, serviced by Dwight on April 20, 2016

Dwight did a great job and is very nice. He even petted my dog!

— Elizabeth, serviced by Dwight on April 15, 2016

Danny did amazing work and the job was well done! I'm so very happy.

— Lisa, serviced by Danny on April 13, 2016

Thank you for your great service. Danny was fantastic! I would have hugged him but I don't think his would have liked it :)

— Betty, serviced by Danny on March 7, 2016
You Obviously Care About Your Customers

We wish to express our thanks to you and your staff for your services regarding the installation of an electric furnace, a major upgrade of our electrical power and the removal of the old oil furnace and oil tank for our home. You did everything to make this a smooth transition. You and your staff conducted yourselves in a professional, courteous manner. Everyone worked efficiently and in fact your company did an amazing job of coordinating all the tasks in order to have the furnace up and running right on-time. This was not a straightforward job because of the age of our house, but because you are all very skilled and experienced in your trades the result is satisfaction. After the job was completed we had to make a follow-up call. This was answered immediately. Sometimes, in the trades, follow-ups are delayed or ignored, but you obviously care about your customers and you believe in customer service, not only during, but after the job is completed. 

We would recommend your company to anyone for all of the services you provide. You are welcome to have any perspective clients call us for a reference. Thank you again for being an outstanding company.

— Susan & Larry, serviced on May 10, 2013
Fast and Efficient Service

On Thursday, April 5, 2012 at 3:30 pm after 3 days out of town, we came home to a water heater that had kicked the bucket. By 7:30 that evening, my husband was enjoying a much needed and anticipated hot shower, thanks to the fast and efficient service from Wightman's. Just want to commend you on a job very much appreciated and well-done. Also, kudos to Danny the installer, who was fast, friendly, knowledgeable and efficient for staying late on a Thursday before a holiday long weekend. We were very impressed and very grateful. Thanks again!

— Joy, serviced on May 9, 2013
Wonderful Services!

I will be sure to recommend you to everyone, as you were recommended to me. Thanks again to all of you for such wonderful service! 

— Robyn, serviced on May 8, 2013
Sure to Recommend You to Everyone

Hi there - just wanted to send you all a quick note to say Thank You so much for the excellent service I recently received with my furnace repairs. Eleanor was so pleasant when I called and she, Rob and Dwight worked hard to get the parts ordered and the repairs done, all while dealing with my tight schedule.

— , serviced
Extra Care with Every Detail

Thank you for your excellent service on the duct cleaning, You took extra care with every detail, it was done right. I do appreciate a worry free prompt service. 

— Kathleen, serviced on May 8, 2013
Arrived When He Said He Would… First Rate Service

After my wife and I decided to replace our furnace we had good fortune to deal with Darren and your installers John and Jack. We called your office on a Thursday afternoon and were told by your helpful secretary that she would have someone contact us. To our surprise Darren called within the hour and made an appointment for the following morning. Contrary to prevailing business practice he arrived when he said he would. It took him less than half an hour to analyze our situation which included an existing air conditioning system, to take photos of the layout for his installers, to write a detailed cost estimate and to give us a firm installation date. A week later your technicians John and Jack arrived right on time, laid down protective carpeting, dismantled the old and installed the new system, all within 6 hours. They did a clean and masterful job of transformation. 

Wightman’s first rate service was in contrast to the hassle of three earlier attempts, when "service providers" either didn't bother to respond, kept delaying the installation, or delivered the wrong furnace. Please pass our thanks to your colleagues for their expert advice and fine workmanship. 

— Harry & Gisele, serviced on May 8, 2013
A Great Team

As a businessman I always appreciate it when someone tells me I have done a good job for them. Last week I had a furnace installed by your company. Not only were you the lowest quote with the best warranty, but very professional in every way. Darren, your sales rep, did an excellent job in explaining the quote, warranty, installation procedure, etc. Full marks go to your installer Bruce. He did a great job of the installation with his very professional experience and courteous manner. I also appreciate the cleanup and hauling away of the old furnace. You have a great team and I would be more than happy to recommend your services to others. Keep up the good work. 

— Ron S., serviced on May 8, 2013