We have been clients of Wightman Mechanical/ AR Dyck for well over 10 years and have been very happy with your service and employees. We've had the privilage of working with Rob, Danny, Dwight and Brent.
On July 6th, we came home to no water pressure and a foot of water in our basement. It was 11 pm so we called the on-call technician and Rob answered immediately. He promptly went into action making phone calls and reassured us that he would help until he had the situation handled. Rob worked with us to put a plan into action. he suggested that we call a restoration company and the City of Kelowna to turn off the water supply to our home and helped us with the phone numbers. The next morning before 7am Rob was calling and telling us he was on his way and even brought us coffee. He worked tirelessly most of the day to determine what the problem was and restored our water pressure and replaced our sump pump that had stopped, which resulted in the foot of water. We also had an air conditioner that had failed a month ago and Rob helped us with the best solution for that as well.
Success is a journey that is never traveled alone, so we would like to take this opportunity to acknowledge Rob and the extraordinary effort he made to help us. We simply don't know what we would have done with out him and Wightman/ A.R. Dyck! We have always found that no matter our request, all of your staff, on the phone and the technicians that visit our home, are always courteous and helpful.
Thank you, all of you, for the integral part you play in our lives. We are grateful to all of you for your expertise, help and support.
— Ron & Lane, serviced by All Employees & Technicians on July 9th, 2017